A Hillrom service technician performs maintenance on a Hillrom bed

SmartCare™ Services

Equipment Maintenance and Repair


Your patients rely on our equipment to help keep them safe and comfortable. And you can rely on us to keep it in top condition. We’ll make sure your equipment gets the proper service so you can focus on your patients. With Hillrom SmartCare Service plans, you can:

  • Tap into our network of service techs with service centers across EMEA
  • Maximize the life of your products while reducing downtime and interruptions in care
  • Provide a safe environment that complies with local and national accreditations and regulations
  • Contact us for service and support
  • Make service requests online
Map showing Hillrom service locations throughout the EMEA region
A Hillrom service technician holds a tablet while inspecting a Centrella® Smart+ Bed

Technical Support

When a product issue has you stumped, or your service team needs help with parts or repairs, our experts are here for you.